We focus on working with our clients improving the quality of their services and products, increasing the satisfaction of their customers. Our methodology is lean, based on best practices, knowledge, and experience.The project is only concluded after the implementation of the new process, and we give the early life support, ensure that the improvements are applied.* Consulting: Business Strategy, International Business Expansion, IT Management, and Process Improvement.* Training: IT Service Management, Project Management, Service Desk, Business Management, International Trade.* Outsourcing: Analysts, Managers, and C levels for all business processes. We deliver more than reports, we deliver results!
4520 Gothard Street Vancouver, BC, V5R 3K7
236-865-2222
http://www.flowbusinessconsulting.com
Minimum hourly rate: 0 $/heure

Reviews from our clients

  • IT Consultation
  • IT Services

Average

1  

THE PROJECT

Web Design

  •  Web design/modification
  •  Less than $10,000
  •  0000-00-00 00:00:00

Project summary:

Creation of a WorldPress Web site. Final delivery was delayed from March to October, we lost a lot of sales during this period.

THE REVIEW

1.0
Quality:1Cost:1
Time limit:1Willing to refer:1

Focus:

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  • Please describe your company and your position there

  • Artist Jeweler and Urban Wood Worker. One of the Best Handmade Wood Rings in Canada.
  • Describe the project in detail

  • Creation of a WorldPress Web site. Final delivery was delayed from March to October, we lost a lot of sales during this period.
  • Who did you work with and what were their role within the company

  • Patrick Michel, Web Designer Sophie Masse, Marketing
  • Can you share any outcomes from the project that demonstrate some progress or success?

  • Final Web Site delivery wasfirstly promited in January 2019 than March than deleayed to October. There is no specific reason why the delay occured so long. We lost a lot of sales during this period average of 2500$ per month revenue. We also subscribed to a photograph service from Reboot Strategy which was not abvailable during 2-3 months this summer, we had to find a plan B.
  • Are there any areas for improvement?

  • Customer Service, Respect of Engagement and time, Need a better follow up when situation has negative results.
  • How effective was the workflow between your team and theirs

  • Very complicated communication with Patrick, our project was delayed with no commitment to resolve the situation. I had to do a complaint to B2B Quote with Xavier in order to get help and finish the creation of the web site.

THE REVIEWER

Artist Jeweler and Urban Wood Worker

  •  ATELIER DU BON BOULEAU
  •  1-10
  •  Montreal
  •  linkedin
  •  Review verified

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