Endless Films is a Toronto-based boutique firm, providing full video content and media services from concept to final cut. Established in 2000, Endless Films has been producing high quality videos for over 16 years. In this time, we have tackled a large range of very distinct and challenging projects for a multitude of clients all across Canada, with great success. Some of our clients include: The Ontario Ministry of Education, Luminato Arts Festival, Nintendo, Nissan Canada, Toronto International Film Festival (TIFF), Astral Media, Department of National Defence (DND), Citizenship and Immigration Canada, FedDev Ontario, The Alberta Ministry of Education, BioTalent Canada, The Water Environment Association of Ontario (WEAO), Ontario Lottery Corporation (OLG), The City of Toronto, Ontario Association of Community Futures Development Corporations (OACFDC), Industry Canada, Canadian Heritage, and Pizza Pizza Limited.
416-908-6727
http://www.endless-films.com

Reviews from our clients

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  • Animation
  • Communication/Marketing Consulting
  • Television
  • Videos

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1  

THE PROJECT

Web Design

  •  Web design/modification
  •  Less than $10,000
  •  0000-00-00 00:00:00

Project summary:

Creation of a WorldPress Web site. Final delivery was delayed from March to October, we lost a lot of sales during this period.

THE REVIEW

1.0
Quality:1Cost:1
Time limit:1Willing to refer:1

Focus:

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  • Please describe your company and your position there

  • Artist Jeweler and Urban Wood Worker. One of the Best Handmade Wood Rings in Canada.
  • Describe the project in detail

  • Creation of a WorldPress Web site. Final delivery was delayed from March to October, we lost a lot of sales during this period.
  • Who did you work with and what were their role within the company

  • Patrick Michel, Web Designer Sophie Masse, Marketing
  • Can you share any outcomes from the project that demonstrate some progress or success?

  • Final Web Site delivery wasfirstly promited in January 2019 than March than deleayed to October. There is no specific reason why the delay occured so long. We lost a lot of sales during this period average of 2500$ per month revenue. We also subscribed to a photograph service from Reboot Strategy which was not abvailable during 2-3 months this summer, we had to find a plan B.
  • Are there any areas for improvement?

  • Customer Service, Respect of Engagement and time, Need a better follow up when situation has negative results.
  • How effective was the workflow between your team and theirs

  • Very complicated communication with Patrick, our project was delayed with no commitment to resolve the situation. I had to do a complaint to B2B Quote with Xavier in order to get help and finish the creation of the web site.

THE REVIEWER

Artist Jeweler and Urban Wood Worker

  •  ATELIER DU BON BOULEAU
  •  1-10
  •  Montreal
  •  linkedin
  •  Review verified

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