When it comes to customer service, nobody beats Discovernet. For over 15 years, Discovernet has been providing quality business advice and common sense technology solutions to business owners in the Greater Toronto Area. The Discovernet team of professionals holds numerous certifications and highly recognizable accreditations, ensuring our clients receive the superior consulting advice necessary to help their business succeed.The goal at Discovernet is to make your daily operations more focused and effective. Our strengths are streamlining systems and processes to make them more responsive and efficient, eliminating unseen security risks and implementing proven solutions to assist employees in increasing productivity.
3-251 Queen Street South Suite 526 Mississauga, ON, L5M 1L7
9058148383
http://discovernet.ca
Minimum hourly rate: 0 $/heure

Avis de nos clients

Note: Avis total: 0
  • App Development - Desktop
  • App Development - Mobile
  • App Development - Web
  • Augmented Reality / VR
  • Business Development Consultation
  • Consulting and web project management
  • CRM
  • Hosting
  • IT Consultation
  • IT Security
  • IT Services

Average

1  

THE PROJECT

Web Design

  •  Web design/modification
  •  Less than $10,000
  •  0000-00-00 00:00:00

Project summary:

Creation of a WorldPress Web site. Final delivery was delayed from March to October, we lost a lot of sales during this period.

THE REVIEW

1.0
Quality:1Cost:1
Time limit:1Willing to refer:1

Focus:

Show all
  • Please describe your company and your position there

  • Artist Jeweler and Urban Wood Worker. One of the Best Handmade Wood Rings in Canada.
  • Describe the project in detail

  • Creation of a WorldPress Web site. Final delivery was delayed from March to October, we lost a lot of sales during this period.
  • Who did you work with and what were their role within the company

  • Patrick Michel, Web Designer Sophie Masse, Marketing
  • Can you share any outcomes from the project that demonstrate some progress or success?

  • Final Web Site delivery wasfirstly promited in January 2019 than March than deleayed to October. There is no specific reason why the delay occured so long. We lost a lot of sales during this period average of 2500$ per month revenue. We also subscribed to a photograph service from Reboot Strategy which was not abvailable during 2-3 months this summer, we had to find a plan B.
  • Are there any areas for improvement?

  • Customer Service, Respect of Engagement and time, Need a better follow up when situation has negative results.
  • How effective was the workflow between your team and theirs

  • Very complicated communication with Patrick, our project was delayed with no commitment to resolve the situation. I had to do a complaint to B2B Quote with Xavier in order to get help and finish the creation of the web site.

THE REVIEWER

Artist Jeweler and Urban Wood Worker

  •  ATELIER DU BON BOULEAU
  •  1-10
  •  Montreal
  •  linkedin
  •  Review verified

209

Projects submitted

Last 30 days

2302

Service providers

In our network

14 278 515 $

In project value

Last 12 months