Autumnfire is a 17-year-old web development/Internet marketing company. We create Mobile Friendly Websites, provide Web Hosting and Web Maintenance packages. At Autumnfire we create our websites using Joomla and SP Page Builder. Joomla is an award-winning content management system (CMS) and SP Page, builder high-end drag and drop web page creator.Since 1999 Autumnfire has built a loyal following of clients in the GTA across Canada and the United States.
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  • Branding and advertising (marketing 360)
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THE PROJECT

Web Design

  •  Web design/modification
  •  Less than $10,000
  •  0000-00-00 00:00:00

Project summary:

Creation of a WorldPress Web site. Final delivery was delayed from March to October, we lost a lot of sales during this period.

THE REVIEW

1.0
Quality:1Cost:1
Time limit:1Willing to refer:1

Focus:

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  • Please describe your company and your position there

  • Artist Jeweler and Urban Wood Worker. One of the Best Handmade Wood Rings in Canada.
  • Describe the project in detail

  • Creation of a WorldPress Web site. Final delivery was delayed from March to October, we lost a lot of sales during this period.
  • Who did you work with and what were their role within the company

  • Patrick Michel, Web Designer Sophie Masse, Marketing
  • Can you share any outcomes from the project that demonstrate some progress or success?

  • Final Web Site delivery wasfirstly promited in January 2019 than March than deleayed to October. There is no specific reason why the delay occured so long. We lost a lot of sales during this period average of 2500$ per month revenue. We also subscribed to a photograph service from Reboot Strategy which was not abvailable during 2-3 months this summer, we had to find a plan B.
  • Are there any areas for improvement?

  • Customer Service, Respect of Engagement and time, Need a better follow up when situation has negative results.
  • How effective was the workflow between your team and theirs

  • Very complicated communication with Patrick, our project was delayed with no commitment to resolve the situation. I had to do a complaint to B2B Quote with Xavier in order to get help and finish the creation of the web site.

THE REVIEWER

Artist Jeweler and Urban Wood Worker

  •  ATELIER DU BON BOULEAU
  •  1-10
  •  Montreal
  •  linkedin
  •  Review verified

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