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Moyenne

1  

LE PROJET

Web Design

  •  Création/modification de site web
  •  Less than $10,000
  •  0000-00-00 00:00:00

Résumé du projet:

Creation of a WorldPress Web site. Final delivery was delayed from March to October, we lost a lot of sales during this period.

LE SONDAGE

1.0
Qualité:1Cout:1
Délai:1Réferrés:1

Focus:

Afficher tout
  • Please describe your company and your position there

  • Artist Jeweler and Urban Wood Worker. One of the Best Handmade Wood Rings in Canada.
  • Describe the project in detail

  • Creation of a WorldPress Web site. Final delivery was delayed from March to October, we lost a lot of sales during this period.
  • Who did you work with and what were their role within the company

  • Patrick Michel, Web Designer Sophie Masse, Marketing
  • Can you share any outcomes from the project that demonstrate some progress or success?

  • Final Web Site delivery wasfirstly promited in January 2019 than March than deleayed to October. There is no specific reason why the delay occured so long. We lost a lot of sales during this period average of 2500$ per month revenue. We also subscribed to a photograph service from Reboot Strategy which was not abvailable during 2-3 months this summer, we had to find a plan B.
  • Are there any areas for improvement?

  • Customer Service, Respect of Engagement and time, Need a better follow up when situation has negative results.
  • How effective was the workflow between your team and theirs

  • Very complicated communication with Patrick, our project was delayed with no commitment to resolve the situation. I had to do a complaint to B2B Quote with Xavier in order to get help and finish the creation of the web site.

L'EVALUATEUR

Artist Jeweler and Urban Wood Worker

  •  ATELIER DU BON BOULEAU
  •  1-10
  •  Montreal
  •  linkedin
  •  Review verified

225

Projets traités

30 derniers jours

2245

Fournisseurs

dans notre réseau

12 717 950 $

En mandat

Dans les 12 derniers mois